Reviews

Reviews

Maree Mulhall
Maree Mulhall
10:47 04 Jul 20
Michael and Melissa from Navigator home loans were an absolute pleasure to work with. From the moment I began correspondence with them, Right up until now (post settlement of my first home) the team at navigator homes have stood by me and supported me in finding the right home loan, quickly, efficiently and kindly. No question was left unanswered, and they went above and beyond to ensure they were always one step ahead of any process that needed to be handled. I couldn’t have asked for a more helpful, organised and Efficient team to support me throughout my first home purchase. I’ll be sure to use Michael and Melissa for all my future financing experiences.
EJ Smith
EJ Smith
05:17 30 Jun 20
The team at Navigator Home Loans were so easy to deal with. They were knowledgeable, courteous, friendly and gave us more than 100%.Caralyn came to bring us contracts on her day off as she understood the urgency of our transaction.We were kept up to date and nothing was too much trouble.I would highly recommend the team. Thank you for helping us get our home.
Mrs Ryder
Mrs Ryder
08:22 28 Jun 20
Michael, Mel & Jill are absolutely brilliant. We have come out of a complex financial situation and they were not only incredibly patient, but knowledgable and supportive along the way. We can't thank them enough for everything they have done on our behalf. Very happy to recommend the Navigator team and encourage prospective clients to contact them.
Steve Hooper
Steve Hooper
01:19 25 Jun 20
Words fail to express how professional and experienced the Navigator Home Loans team is. I was working with Micheal Platt and Jill Cohen. This team is conscientious, hard working, and very knowledgeable. I have a very busy job and take a while and a number of reminders to sometimes get paperwork organised. Jill was so patient and understanding at the same time helping me to get it done in time. I have used Navigator Home Loans in the past and will continue to do so. I have also personally recommended them to other friends. Thank you Jill.
Patrick Spies
Patrick Spies
07:16 24 Jun 20
Working with Mel from Navigator Home Loans was really great! Mel ensured I was always kept up to date with the home loan process and being a first home buyer she let me know ahead of time what was happening and what I needed to do. Highly recommend!
Omega Digital
Omega Digital
03:00 16 Jun 20
Michael is awesome. A real leader in the brokering space. At first I was very skeptical of brokers, but with Michael, it is so much more than that. He answers every question for a dummy like me without hesitation and makes sure that you completely understand what is involved. When purchasing your first home especially, you're so nervous, but with Michael in your corner, takes the load off. Genuine, caring and always wants what is best for his clients.
Louise Russell
Louise Russell
23:23 15 Jun 20
Highly recommend Navigator Home Loans for any loan advice.
Marieke Peters
Marieke Peters
07:57 15 Jun 20
Very happy with advice, communication, responsiveness and most of all results of hard work by Navigator's Bill Krause. Kept us in the loop and negotiated on our behalf with the bank, which saved us having to go through all that ourselves. All we had to do was pick the best options for us and sign the new mortgage once it came in. Bill took care of the rest. Saving lots of $ now with the deal he negotiated for us. Easy process and would recommend Navigator and Bill to anyone looking for a great deal on their mortgage.
Peter Coroneos
Peter Coroneos
01:41 09 Jun 20
I have invested in property for many years and as a result needed to apply for many loans over the years. Prior to approaching navigator we approach probably no less than 8 other brokers which all said the loan request we had was difficult to near impossible to achieve because of the structure. The Navigator team not only stuck by us over a long period of time in finding the correct property for our investment needs but they also found one of the best rates on the market for the type of loan we were applying for. I would not hesitate to recommend the Navigator team to anyone who is in need of a loan.
Elizabeth Notman
Elizabeth Notman
04:06 04 Jun 20
Up Above Visualisations
Up Above Visualisations
05:24 03 Jun 20
We had a fantastic experience at Navigator. We met with Michael, a friendly and knowledgeable Professional in this field.Very pleasant and look forward to continue our journey with them.
Julie Barone
Julie Barone
05:48 29 Apr 20
Fantastic personalised service.
Barbara Brookes
Barbara Brookes
05:49 07 Apr 20
What a professional, intelligent and fun team at Navigator Homes. I dealt mainly with Melissa and she made the whole process effortless for us, which speaks volumes of the amount of work she had to do to make the application and settlement proceed in what are incredibly challenging times. We will be contacting Michael and the team for our next venture too. Thanks the team of Navigator Home : )
Vanessa Earp
Vanessa Earp
09:16 17 Mar 20
Wonderful personalised service, honest & hard working people that really care.Highly recommend Navigator Home Loans.
Rainer Piel
Rainer Piel
23:50 25 Feb 20
We highly recommend Navigator Home Loans as our lending specialist. We have had the honor of them looking after our lending needs since their business started. Michael and the team are friendly, helpful and super efficient.
Rachel Sanders
Rachel Sanders
01:13 25 Feb 20
Thank you Navigator Home Loans!I would highly recommend this service to anyone looking to get a home loan. Easy, straight forward and helping us plan for multiple loans in the future. Thank you Michael and Melissa for making the process stress-free.
Joanna Dagli
Joanna Dagli
00:48 23 Jan 20
Michael & Mel were so friendly & easy to talk too. They gave us the best advice and we can't wait use them to find our dream home. Highly recommended.
Kate Cohen
Kate Cohen
04:40 20 Jan 20
Michael, Jill and the team at Navigator Home Loans were fantastic. Michael provided a very clear explanation around getting a home loan and everything I needed to know for purchasing my first property. They looked at several different banks to get me the best loan that fitted my circumstances as well as getting me a great interest rate too. I can’t thank them enough and would highly recommend them.
Louise Langridge
Louise Langridge
23:53 08 Jan 20
We have worked with the team at Navigator on a number of home loans over the last few years and they are an absolute pleasure to work with. They always take your needs into account to find you the right lender that meets your criteria. The team ensures the process runs smoothly, act as the liaison point with the lenders and ensure all paperwork and requirements are gathered on your behalf. I would highly recommend them.
Tim Kassuehlke
Tim Kassuehlke
00:00 06 Jan 20
Navigator home loans has got to be THE BEST because I don't see how my dealings with them could have worked any smoother. I'm super impressed and super happy with the comprehensive and personalised service I received. Would 100% come back and recommend Navigator to all of my friends and family. Thanks Michael and Mel!
Tara Denne
Tara Denne
03:23 24 Dec 19
We were referred to Michael by a friend several years ago and since then, Michael and his team have always provided second to none service over multiple transactions. Navigator are thorough in finding the best option to suit their client and act quickly to finalize and settle. Our recent dealings with Michael and Mel have reminded us why we will always keep returning to the exceptional service at Navigator!
Nathan Green
Nathan Green
20:14 20 Dec 19
I continually have great experiences with Navigator Home loans. The staff are exceptional. They really care about their clients. They have high integrity. I have referred lots of people to Navigator Home loans. Many of whom have have used their services and tell me how great they are. I will continue to use them in the future.
Brewer Lynch
Brewer Lynch
08:55 16 Dec 19
Simone Bottrill
Simone Bottrill
04:13 13 Dec 19
I cannot recommend Navigator Home Loans enough! They were recommended to me by a friend and I can definitely see why. Michael and Mel were amazing. Not only did they ensure I got a great rate for my home loan, but they also kept me updated every step of the way and were happy to answer any questions I had. Their customer service is second to none. My situation was a bit complicated and they made things that little bit easier. Thanks for all of your hard work and patience.
Isa Teresa
Isa Teresa
12:22 30 Oct 19
Navigator Home Loans are fantastic! They are extremely helpful, accommodating and certainly did their best to find the right home loan for me. Michael and Melissa provided me with the best service giving me the best honest options and scenarios. I can truly say that I will definitely use their service again and highly recommend them to anybody. Thank you very much.
Lisa Callus
Lisa Callus
07:15 24 Oct 19
Michael was amazing. He went above and beyond to help us know our position and how much we could borrow. He made it so easy for us to understand. We walked away feeling so encouraged to know we have a chance of being able to buy our own home in the near future. We will be recommending Navigator Home Loans to all our friends and family. Thanks again Michael.
Keara Canning
Keara Canning
02:27 27 Sep 19
Cindy Tran
Cindy Tran
09:19 25 Sep 19
Michael and Caralyn went above and beyond to assist my partner and me with the last-minute purchase of our apartment. They walked us through the many steps involved, communicated in a clear and timely way, and were very patient when we peppered them with one question after another! Michael and Caralyn, thanks so much for making the process as smooth and painless as it could possibly have been. We highly recommend Navigator Home Loans!
Mark Longhurst
Mark Longhurst
01:45 25 Sep 19
Michael and Melissa at Navigator Home Loans have been absolutely terrific. My partner and I are in our early 30s and a year ago were looking to buy our first apartment. We didn't know much about home loans. The process seemed daunting and confusing. Buying a house is a big deal and I didn't want to trust just anyone with such a big decision or be steered wrong by seeking the wrong advice. A friend referred us to Michael. I'm so glad they did! Throughout the process Michael and Melissa have provided exemplary service. In all our communications with them they have been diligent, kind, thorough, transparent and trustworthy. They've gone beyond the call of duty in walking us through the process for the first time, explaining the differences between principal and interest loans, fixed and variable, break costs, offset accounts, etc. They've even handed on a bunch of other really useful advice about other aspects of the house-buying process along the way. Ours was a particularly difficult case because the apartment we wanted to purchase was small, which meant many lenders weren't interested. Michael got us a great deal, and when we had questions months later about the load, was happy to furnish us with all the information we needed to evaluate whether the loan was still right for us. I don't make a habit of writing effusive GooleMaps reviews, but every now and then you come across a team in business who are absolute gems, who you trust implicitly and who deliver truly great service. Navigator Home Loans is that team. I've made a habit recommended them to friends and family who are looking to buy a home, and I unhesitatingly recommend them to you.
Scott and Sam Saul
Scott and Sam Saul
01:52 09 Sep 19
Michael and his team were amazing with refinancing. The went above and beyond to explain things and help find loans that suited our needs and financial situation. We are more then happy to recommend these guys for amazing customer service.They made the whole process smooth and easy.
Andy Glynos
Andy Glynos
11:10 28 Aug 19
Michael Platt is an excellent mortgage broker and the whole Navigator team is behind you to ensure your goals and objectives are achieved as purchasing a new property (especially first home) is one of the important life decisions you will ever have to make. Get a great team behind you. Get the Navigator home loans team behind you. Don't do this alone.
Stephanie Hei Hei
Stephanie Hei Hei
23:17 21 Aug 19
Michael and the team were prompt and provide really valuable information and advice. We appreciated their honest evaluation and are looking forward to continuing to work with them.Highly recommend.
Con Michael
Con Michael
06:14 21 Aug 19
Very knowledgeable in their field. Great customer service and got me a great deal on my home loan.
Ross Monteleone
Ross Monteleone
03:14 25 Jul 19
I must say how impressed I was by the service of Navigator home loans. My situation is quite convoluted due to various trust funds, being asset rich and cash poor and my age has worked against me. But Michael and his team were able to secure a loan at a great rate. They had very limited time and there were many obstacles in the process, but again his team were never fazed by them and went about working through it in good cheer with much haste and expertise. I would highly recommend Navigator home loans to anyone who needs a home loan. As a broker they have every advantage to get the best deal for YOU.
Raymond Ode
Raymond Ode
03:04 24 Jul 19
Courteous, efficient and professional-Navigator ticks all the boxes
Dara Mitchell
Dara Mitchell
10:41 24 Jun 19
Michael and Caralyn have been nothing short of phenomenal throughout the process of buying my first home. From the initial explanation of what it all means, right through to settlement, they provided advice, guidance and a helpful hand at every point. Beyond thankful, and would 100% recommend their services!
Kelly Calderbank
Kelly Calderbank
10:43 21 Jun 19
Ashley Dawson
Ashley Dawson
10:19 18 Jun 19
We were so lucky to be recommend Navigator Home Loans 9 years ago. They have helped us navigate building loans to refinancing after building. They constantly review your financial position and have helped us refinancing three times now. As our family has grown, it has been wondeful knowing that we were always getting the best deal, and having them do all the legwork and paperwork is amazing!Highly recommended them to anyone looking for personal service and great expert advice.
Christine Hasiuk
Christine Hasiuk
05:26 14 Jun 19
Melissa and Michael were so accommodating and helpful from the first email to Melissa and to the completion of my home loan. No question was a problem and were there to step me through the whole process. I would recommend them to everyone. Thank you again Melissa and Michael for all your help to be able to get into my new home.
Melanie Mahoney
Melanie Mahoney
00:14 05 Jun 19
Michael, Jill and the team were fantastic - as first home buyers we were overwhelmed and confused about the process, but they took a lot of time to help guide us through it. Great attention to detail (which is needed when working with banks/applications!) and always really friendly and easy to deal with. Highly recommended.
Michael Davey
Michael Davey
09:22 29 May 19
Michael, Jill and the team go out of their way to get you the best loan for your needs. Their service is second to none. Michael and Sue.
Stephanie Holmes
Stephanie Holmes
23:24 28 May 19
Highly recommend, so helpful and helped us to get a great interest rate. They make it easy and do the work for you in negotiating with the banks.
Jason Corderoy
Jason Corderoy
05:15 13 May 19
Navigator Home Loans were a pleasure to deal with. They got us a very low interest rate and stayed in touch throughout the entire process. Couldn't have asked for more from them. They went the extra mile to ensure that everything was organised well in advance. They made this part of the home buying process a breeze. I could not recommend them highly enough.
Mark Rowlands
Mark Rowlands
03:24 03 May 19
After speaking with a number of brokers and getting turned around in circles with no results, I was recommended to Navigator by a friend and what a great experience I had. The staff worked closely with me thru the whole process and got the result I was looking for, and even after settlement I had some questions and they were more than happy to help me.I can not recommend Navigator home loans enough. Absolute professionals and a great team.Thank you again for all your help.
Linda Grinsell
Linda Grinsell
05:49 30 Apr 19
Michael and the team at Navigator Home Loans were amazing to work with and had invaluable wisdom and insight. They provided excellent options and as a result of their hard work, I am happily living in my own home! They were friendly, easy to contact and made the available options very easy to understand. I don't have much experience in the realm of properties and loans and so sitting with Michael helped me to get my head around my choices. As a result, I felt very confident in my decision when moving forward and settling.I am VERY thankful that I went to them when I first wanted to purchase a property and walked with them through the process!
Andrew Milne
Andrew Milne
01:25 18 Apr 19
We recently used Navigator Home Loans to secure finance to purchase our new homeRight from the start Michael and Melissa provided us with great professional advice The communication flowed seamlessly and we were kept in the loop the whole way Never did we have to chase any information and both Michael and Melissa were always available to answer any questions along the wayOur finance was a little out of the box and the challenges it presented were dealt with effortlessly Currently securing finance is difficult and Mortgage Brokers have been unfairly criticised following the Royal Commission in to banking practices I cannot recommended Michael and his team at Navigator highly enough If you are looking for a professional transparent efficient and down to earth Mortgage Broker who will advise you truthfully give them a callYou can be confident knowing that Navigator deliver exactly what they say they can do
cara stewart
cara stewart
07:28 12 Apr 19
Melissa and Michael helped refinance our home loan and restructure our investment loan to better loan products that would help meet our long term financial goals as well as obtaining the best possible interest rate. They were both a pleasure to deal with and kept us up to date at every step during the process.Highly recommended! Thanks again Melissa and Michael.
Julie I
Julie I
07:57 10 Apr 19
Navigator Home Loans make the whole borrowing process extremely easy. After knowing Michael for over 18 years there's really no-one else we would trust to handle our business and we highly recommend him and his wonderful team.
Jason
Jason
01:10 01 Apr 19
Michael & Melissa helped me through one of the most unusual Mortgage and refinance setups known to the banking industry and just got it done, regardless of the pressure! I could not recommend a more helpful and professional Mortgage Broking team. They were able to guide me, provide information when needed and involved the right people to ensure i was protected. I will definitely be coming back to Navigator for any other financing needs and would recommend them to anyone out there looking for finance!
Kate Edgerton
Kate Edgerton
23:54 31 Mar 19
Michael & Melissa went above and beyond to help us refinance. We we're kept in the loop every step of the way and were given such great and in depth advice. Fabulous service and would highly recommend.