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Melissa was wonderful from start to finish. I was never made to feel foolish when asking questions and she was incredibly approachable and professional. I have already recommended Navigator and Melissa to family and friends and will continue to do so.
21:24 05 Oct 21
Michael and Jill help us refinance our home loan,gave as the best advice.We would recommend Navigator Home Loans to anyone, they deal with all your home loan needs.Carlos & Andrea
07:36 07 Sep 21
Melissa and Michael were very responsive throughout the whole process.I can definitely recommend them to everyone I know.
04:04 24 Aug 21
10:53 28 Jul 21
Michael and Melissa were fantastic. From day one, they understood what we needed, before trying the sell us 'a solution they had already prepared'.Despite the market skyrocketing in the middle of our process, and our conditions changings, they continued to provide a considered service, and equally as important, advising us on potential risks of the decisions we were making.We always knew what was coming up and what we needed to do next.Thanks Navigator Home Loans
08:51 19 Jul 21
My wife and I highly recommend Navigator Home Loans for all your investment, home and SMSF loan needs. Michael, Mel and Jill are truly amazing and their customer service is second to none. A previous broker I had used cross- collaterized all my loans making it difficult to continue our investment journey. The Team at Navigator were able to uncross and correctly structure our loans to purchase another investment property and grow our portfolio. They ensured we were kept updated every step of the way and were happy to answer any of our questions making the process seem seamless and stress free. Very professional team who go the extra mile!
06:32 18 Jun 21
Caralyn & Michael were so helpful during my house buying process. Caralyn went above and beyond, I would forever be asking questions as this was my first purchase and Caralyn would always respond so promptly. Navigator Home Loans made the process of buying a unit, less stressful.Thanks again for all your help
07:24 26 May 21
My husband & I would like to thank Michael & Caralyn for absolutely going above and beyond through both processes of refinancing as well as a land & construction loan, we came across MANY hurtles due to COVID, however, we always reassured with confidence they would get us over the line.. and they DID!!Caralyn was very diligent in relation to communication, ensuring we were kept up to date as each item moved through the relevant processes. Caralyn always ensured our concerns & questions were always listened to & resolved.We will be forever appreciative for everything they have done for us & helping us finally achieve our forever home! Will highly recommend to friends & family.
10:34 30 Apr 21
The Navigator home loans team led by Michael & Mel are amazing to deal with. I highly recommend everyone utilise their services for any of your needs.
00:11 30 Mar 21
20:24 16 Mar 21
We recently purchased an investment property through a Financial Advisor and we used their recommended lender, even though we have been clients of Navigator for years, and so is our daughter. When you deal with someone who isn't Navigator you realize why you deal with Navigator. Caralyn and Michael have just refinanced the loan for us, as usual they were great,every problem the old lender wanted to throw at us Caralyn just fixed despite having to deal with my 'systems' that I have in place. It is a great feeling ,dealing with such a professional outfit, you KNOW you are going to get the outcome that you originally sought and were told you could achieve. I cannot recommend highly enough that if you or anyone you know needs a Mortgage Broker just get to Navigator.
22:59 13 Mar 21
01:35 06 Mar 21
Michael, Caralyn and the team at Navigator Home Loans made our mortgage experience easy and worked under extremely tricky time constraints to complete our purchase. This is not the first time we have used them for loan needs and it wont be the last. As always, thank you!
23:08 14 Feb 21
Absolutely recommended to anybody who is looking to get a home loan. Very responsive, very helpful and very friendly. 10/10.
23:50 08 Feb 21
We were really happy with our experience at Navigator. Michael and Jill were very professional, always available and approachable. Jill was extremely communicative and easy to reach to answer any of our questions at all times (even on her day off). Highly recommend, especially for SMSF loans.
Aasife “The Dark Knight”
12:22 07 Feb 21
I can't thank Mel and Michael enough for all their guidance and support during the process of buying my first home. The Navigator team are so genuine, helpful and patient - all qualities that make a world of difference when you're looking to buy property. I recommend them to everyone I know looking for a broker.
09:13 03 Feb 21
Michael and Melissa were amazing to work with. As we were first home buyers we had a lot of questions, none of which were left unanswered. We left our first appointment knowing we had made the right decision. We were kept updated the whole time and we are now in our very own home, we couldn't be happier. I have already recommended Navigator to my friends and family and would confidently engage their services again. Professional, honest and personalized service.
00:32 30 Oct 20
Worked with Michael and Melissa several times over the years now while buying selling refinancing our home and investment properties. Throughout all my dealings with the Banks, Real Estates, Conveyancer's Solicitors, etc, Navigator has always stood out like a beacon - professional, personal, responsive, caring, reliable, knowledgeable, honest are all words that come to mind and certainly can't always be used to describe the other organisations mentioned above. I'm always looking forward to next time I need to arrange any finance just so I can work with Navigator again and have recommended them to all my friends and family. Love your work Navigator and the level of care you've shown to myself and everyone I have sent your way!
22:20 21 Oct 20
10:34 14 Oct 20
Personalised business process. Excellent communication. Assisted with all aspects required to obtain a loan.
06:39 13 Oct 20
The team at Navigator Home Loans are firmly focused on you and your needs, not the banks!, this is what makes them unique in their service and professionalism. I highly recommend them to anyone considering a loan or reviewing their finances.
02:18 13 Oct 20
I have used Navigator for a few years now and on every occasion, Michael and Mel go above and beyond to ensure the best products are presented for consideration. On top of that, the customer service is outstanding. I often refer friends and family to Navigator and will continue to do so.
22:01 29 Sep 20
We got our home loan through Navigator at the start of 2020, we mostly dealt with Michael & Melissa. The service we got was faultless, Michael & Melissa worked with us closely to make sure we were getting the right product for what we needed now and for the future. I highly recommend them and look forward to dealing with them again as we re finance and move forward in the future.
08:53 17 Sep 20
Michael, Caralyn & the team go above & beyond to help with all our loans requirements & answer all our questions, no matter how silly they are. They are always polite & professional & know their products well. Would not hesitate to recommend Navigator to anyone.
04:59 24 Aug 20
Great advice and excellent communication.
21:56 16 Aug 20
Open, easy communication from start to finish. Michael and the staff kept us well-informed throughout the process and dealt with the refinance efficiently.
01:48 14 Aug 20
We have been with Navigator Home Loans for 17 years now. In our experience when it comes to professionalism, integrity and value for service there is no comparison.Thanks again Michael and Melissa.Jason and Kelly
23:19 13 Aug 20
We have used Navigator approx five times since 2003. Always professional courteous and knowledgeable about the products they offer. This most recent refinance will save us > $14k p.a. Very happy clients.
04:13 07 Aug 20
This was our second time using Navigator and Mel and Michael went above and beyond for us. They were very honest and upfront throughout the process. They stood by us and worked hard to get everything finalised. We can not thank them enough!
08:55 04 Aug 20
Would highly recommend Navigator Home Loans. Knowledgeable, proactive and extremely client focused during the whole process.
22:30 03 Aug 20
Michael and the team were great. From start to finish, very professional and friendly. I highly recommend their services. Thanks to a great team.
07:31 30 Jul 20
Dealing with Michael and Melissa was a great experience. They provided great advice and were always quick to follow things up and get back to us. Will certainly be contacting them again when we refinance next!
04:05 25 Jul 20
Michael and Melissa from Navigator home loans were an absolute pleasure to work with. From the moment I began correspondence with them, Right up until now (post settlement of my first home) the team at navigator homes have stood by me and supported me in finding the right home loan, quickly, efficiently and kindly. No question was left unanswered, and they went above and beyond to ensure they were always one step ahead of any process that needed to be handled. I couldn’t have asked for a more helpful, organised and Efficient team to support me throughout my first home purchase. I’ll be sure to use Michael and Melissa for all my future financing experiences.
10:47 04 Jul 20
The team at Navigator Home Loans were so easy to deal with. They were knowledgeable, courteous, friendly and gave us more than 100%.Caralyn came to bring us contracts on her day off as she understood the urgency of our transaction.We were kept up to date and nothing was too much trouble.I would highly recommend the team. Thank you for helping us get our home.
05:17 30 Jun 20
Michael, Mel & Jill are absolutely brilliant. We have come out of a complex financial situation and they were not only incredibly patient, but knowledgable and supportive along the way. We can't thank them enough for everything they have done on our behalf. Very happy to recommend the Navigator team and encourage prospective clients to contact them.
08:22 28 Jun 20
Words fail to express how professional and experienced the Navigator Home Loans team is. I was working with Micheal Platt and Jill Cohen. This team is conscientious, hard working, and very knowledgeable. I have a very busy job and take a while and a number of reminders to sometimes get paperwork organised. Jill was so patient and understanding at the same time helping me to get it done in time. I have used Navigator Home Loans in the past and will continue to do so. I have also personally recommended them to other friends. Thank you Jill.
01:19 25 Jun 20
Working with Mel from Navigator Home Loans was really great! Mel ensured I was always kept up to date with the home loan process and being a first home buyer she let me know ahead of time what was happening and what I needed to do.Highly recommend!
07:16 24 Jun 20
Michael is awesome. A real leader in the brokering space. At first I was very skeptical of brokers, but with Michael, it is so much more than that. He answers every question for a dummy like me without hesitation and makes sure that you completely understand what is involved. When purchasing your first home especially, you're so nervous, but with Michael in your corner, takes the load off.Genuine, caring and always wants what is best for his clients.
03:00 16 Jun 20
Highly recommend Navigator Home Loans for any loan advice.
23:23 15 Jun 20
Very happy with advice, communication, responsiveness and most of all results of hard work by Navigator's Bill Krause. Kept us in the loop and negotiated on our behalf with the bank, which saved us having to go through all that ourselves. All we had to do was pick the best options for us and sign the new mortgage once it came in. Bill took care of the rest. Saving lots of $ now with the deal he negotiated for us. Easy process and would recommend Navigator and Bill to anyone looking for a great deal on their mortgage.
07:57 15 Jun 20
I have invested in property for many years and as a result needed to apply for many loans over the years. Prior to approaching navigator we approach probably no less than 8 other brokers which all said the loan request we had was difficult to near impossible to achieve because of the structure. The Navigator team not only stuck by us over a long period of time in finding the correct property for our investment needs but they also found one of the best rates on the market for the type of loan we were applying for. I would not hesitate to recommend the Navigator team to anyone who is in need of a loan.
01:41 09 Jun 20
04:06 04 Jun 20
We had a fantastic experience at Navigator. We met with Michael, a friendly and knowledgeable Professional in this field.Very pleasant and look forward to continue our journey with them.
Up Above Visualisations
05:24 03 Jun 20
Fantastic personalised service.
05:48 29 Apr 20
What a professional, intelligent and fun team at Navigator Homes. I dealt mainly with Melissa and she made the whole process effortless for us, which speaks volumes of the amount of work she had to do to make the application and settlement proceed in what are incredibly challenging times. We will be contacting Michael and the team for our next venture too. Thanks the team of Navigator Home : )
05:49 07 Apr 20
Wonderful personalised service, honest & hard working people that really care.Highly recommend Navigator Home Loans.
09:16 17 Mar 20
We highly recommend Navigator Home Loans as our lending specialist. We have had the honor of them looking after our lending needs since their business started. Michael and the team are friendly, helpful and super efficient.
23:50 25 Feb 20
Thank you Navigator Home Loans!I would highly recommend this service to anyone looking to get a home loan. Easy, straight forward and helping us plan for multiple loans in the future.Thank you Michael and Melissa for making the process stress-free.
01:13 25 Feb 20
Michael & Mel were so friendly & easy to talk too. They gave us the best advice and we can't wait use them to find our dream home.Highly recommended.
00:48 23 Jan 20
Michael, Jill and the team at Navigator Home Loans were fantastic. Michael provided a very clear explanation around getting a home loan and everything I needed to know for purchasing my first property. They looked at several different banks to get me the best loan that fitted my circumstances as well as getting me a great interest rate too. I can’t thank them enough and would highly recommend them.