Reviews

Reviews

Shelly Newton
Shelly Newton
01:32 18 Oct 24
Polite, efficient and knowledgeable team at Navigator Homes allowed for a smooth refinance/ top up process.Highly recommend working with the team who thoroughly explain all parts of the process for a better understanding and positive outcome. Thank you
amy fenton
amy fenton
05:36 27 Sep 24
I've never felt more compelled to share my positive experience of a business before. My sister and I came to Navigator with a complex financial situation which was extremely distressing to us. We were having trouble communicating our unique financial position to lenders. Our difficulty in refinancing our existing loan ourselves continued to cost us in both time and interest expense and took us back to square one with each failed application. In contrast, Navigator are well equipped and experience to assess your full financial picture and only target likely receptive lenders. Once they have identified multiple options, they help you prioritise a 'plan A' and work diligently and creatively as the middleman between consumer and bank to ensure the best fit and address all concerns. They focus on responsible lending and ensure you feel confident in your exposure and serviceability. They also offer annual reviews which we will be taking up to ensure our loan continues to be best on the market available to us.You will not regret entrusting Navigator to secure you the best loan possible and you can expect nothing but the most professional service. Michael is a highly experienced strategic expert, extremely well connected across a broad range of banks and lenders. Through just one meeting he completely understood the nuances of our finances and our long-term goals. Melissa will walk you through the whole process and meticulously tend to all the complex paperwork, keeping you posted proactively.I cannot express how meaningful the work of Michael and Melissa has been to us, achieving an outcome far better and faster than I could have possibly achieved for myself. I cannot recommend Navigator highly enough.
Luke Gordon
Luke Gordon
02:39 23 Sep 24
Michael and the team made the process so smooth and easy. Absolute pleasure to deal with.
Isobel Fenton
Isobel Fenton
21:53 17 Sep 24
6-stars! 5 are not sufficient!!!!!!I cannot recommend Michael and Melissa at Navigator highly enough!Michael brings many years financial experience and clearly has strong relationships and reputation in the industry in order to secure his clients the best loans. Melissa is highly detail oriented and proactive with communications. You will not be chasing to follow up with Melissa. Together, a powerful team. After having Navigator secure a loan for us, I can say it is absolutely a loan that we could not have secured ourselves (ie consumer-to-business).We had an unconventional financial situation which also involved legal complexities from our late father’s estate. We had been unable ourselves to find any lender willing to learn the estate complexities and struggled to have our assets understood. Enter Melissa. With Navigator, you have someone on your team going into bat for you. Mel took calls with our estate lawyer to understand the complexities herself and then successfully communicated it to the satisfaction of our target lender.For us, their work had very tangible value as we were seeking to refinance an expensive loan, so not only was securing a better rate loan crucial long term, but the sooner the better in terms of the expensive monthly interest we were facing. Their timeliness has saved us significantly.After securing the loan Navigator also offers complimentary annual review so we will be able to ensure our loan is the best available to us. We view our loan as the start of our long term relationship with Navigator.Again, I cannot rave enough about the professional, expert and kind service of Michael and Melissa.
Emily Mccarthy
Emily Mccarthy
03:16 02 Aug 24
Exceptional service from the team at Navigator Home Loans. They always went above and beyond and every question was answered with professionalism. They were such an approachable and knowledgeable team, Definitely recommend their services to all!
KONK
KONK
09:38 24 Jul 24
We engaged Melissa to help refinance our home. She made the whole process from start to finish smooth, stress free, whiles been informative on every part of the process. She was also reachable with any questions, & even gave us options to benefit us moving forward. I would highly recommend Melissa & the team, we will for sure be using her again, Thank you.
Stacey Hallcroft
Stacey Hallcroft
23:25 12 Jul 24
I highly recommend Navigator Home Loans.I had Melissa. The whole process was so easy. It took all the hassle and stress out of applying for a home loan. I had never used a mortgage broker before, but I got a rate that my bank of over 20 years could not offer to me. The loan was all completed in a couple of days. It took all the stress away from buying a new house and applying for a home loan at the same time.Thank you so much Melissa and Navigator Home Loans.
Nathan Woods
Nathan Woods
03:31 12 Jul 24
Quality service delivered by a professional team. The Navigator team will always provide you with up-to-date knowledge and will take all the hard work out of mortgage lending for you. Highly recommended and I wouldn't go anywhere else.
Rosie
Rosie
04:55 26 Jun 24
The whole team at Navigator made the process of buying our first home so much easier and bent over backwards to try get us the highest loan for the lowest rate and deposit as we had briefed. Michael's decades of experience and relationships with lenders was invaluable, giving us simple advice on spending, navigating the sale process and valuations and we wouldn’t want to work with anyone else for our next purchase.
Lucas Wa
Lucas Wa
02:26 18 Jun 24
Michael and Melissa are professional and very experienced. The communication with navigator was smooth and highly efficient. Our situation was a bit tricky but they always come up with ideas. They helped us successfully and seamlessly complete our purchase. Thank you!
Matthew Laforce
Matthew Laforce
04:05 12 Jun 24
Great brokers who really want to help you in the best way possible. Thank you Michael and Mel for being such key players in helping me secure my first investment property. Look forward to the next!
Maliyan PL
Maliyan PL
11:55 27 May 24
Michael and Melissa were excellent assisting in the refinancing of a home loan that proved to be challenging due to other business interests I am responsible for. Their patience and problem solving discussions were the difference in bringing me across to their business. Very happy with the service.
Alex Lee
Alex Lee
03:19 14 May 24
Very responsive and they were always happy to answer my many questions.
katie wicks
katie wicks
04:29 08 May 24
Reliable, very professional and commercial approach in getting us the best financing package
Matt Denne
Matt Denne
22:24 30 Apr 24
The Navigator team were a great help. Really appreciated their experience and financial knowledge. would definitely recommend.
Rachel Tobin
Rachel Tobin
23:52 02 Apr 24
Outstanding company. We have been with Michael and Mel for 6 years. They have always gone above and beyond each time. We have recommended them to friends and family who all think the same. They have changed our lives. Keep up the superb work.
jose pinheiro
jose pinheiro
08:36 13 Feb 24
Fantastic guy's, i can only thank them for a beautifull job, thanks again.
anusha sama
anusha sama
09:54 28 Jan 24
We would like to sincerely thank you for all your guidance in helping us buy our first home.All our queries were answered patiently and we had an amazing experience. We felt the processing time was quick and would definitely recommend to our friends.
Stephen Harding
Stephen Harding
23:57 11 Jan 24
Michael and Mel, and the rest of the team at Navigator are just amazing. They were able to help us every step of the way, and found that absolute best product for us, saving us significant money.Nothing was a problem for them, and they explained everything so clearly and concisly we were confident for the whole process.They'll be on speedial for all our broker needs!Thanks Navigator team!
Sophie G
Sophie G
10:13 10 Dec 23
Michael Platt and Melissa Bull of Navigator Home Loans helped me refinance my 'Company Title' home loan. The limited options available to refinance a ‘Company Title’ added an extra layer of complexity to the task at hand, however Michael and Melissa were extremely effective at obtaining a much better loan offer with a new lender and for a comparatively lower interest rate to the one I was on at the time, which is a testament to their ability to go above and beyond no matter how difficult the task for their clients of which I am most grateful.I am incredibly happy with the service provided and will remain in contact with Michael and Melissa for any future needs. I cannot recommend Navigator Home Loans highly enough!
roberto caruana
roberto caruana
20:57 22 Oct 23
Sue Downey
Sue Downey
02:38 20 Oct 23
We have used Navigator a few times now and Melissa is fantastic nothing is ever a problem for her. I would recommend them to anybody that is need of a home loan or refinancing service is spot on. Thankyou again Melissa.
wo mo
wo mo
00:30 06 Oct 23
My wife and I refinanced with Mel from Navigator home loans and it was a pleasant experience. Mel scored me a great interest rate which has saved me a lot of money!
Lee Dodd
Lee Dodd
05:58 30 Sep 23
Navigator Home Loans is still my number one mortgage broker.The staff are so very friendly and easy to work with, they will also continuously look out for their clients to ensure they have the best mortgage deal and interest rates available.After securing your business these guys do not set and forget, they proactively search for better deals to benefit their clients. Navigator will also approach lenders to negotiate a lower interest rate for their clients to save them thousands in repayments.If you are considering a mortgage broker give Navigator a call, they will not disappoint.
Elizabeth Vidilini
Elizabeth Vidilini
00:44 05 Sep 23
The staff at Navigator Home Loans were so helpful as we purchased a property. Michael and Mel were supportive and always willing to answer our questions along the way. I'd highly recommend Navigator to anyone looking for a broker.
Eve Martin-Jones
Eve Martin-Jones
01:46 18 Jul 23
Would highly recommend Navigator Home loans. Mel and Michael have been so helpful organising my loan and giving me great advice and support throughout the process. They explained everything in simple and easy to understand terms and went out of their way to make the process smooth and straightforward.
Lisa Nguyen
Lisa Nguyen
05:20 11 Jul 23
Michael was very professional and helpful , he answered any questions I had from my end on the process and what my capacity is, especially since it’s my first time as a home buyer
Ric Shadforth
Ric Shadforth
05:01 26 Jun 23
Michael and Mel have been a pleasure to work with, helping us secure a loan for our new house purchase in the Inner West. We would highly recommend them. Michael's analysis of our needs was very thorough and he was a great sounding board, offering helpful advice as we conducted our search. Mel was always available and very responsive to our (numerous) questions and enquiries. The team was extremely personable and easy to talk to, and were great at explaining complex financial matters in an easy-to-understand way.
Lynette Sedrak
Lynette Sedrak
12:27 18 Jun 23
We have been with Michael and his team for over 5 years now. They are honest, responsive, efficient and balanced in their dealings. They helped us purchase our first home and now seeing us through refinancing and a construction loan to KDR. We have also recommended many other friends who have had the same experience. Without a doubt they are a refreshingly honest and credible team!
Ryan Aalberg
Ryan Aalberg
01:14 22 May 23
Melissa and Michael recently helped my partner and I find our first home together. They explained every step of the way, were available all the time for all the small questions a first home buyer would ask, and kept in contact the entire way through the process. i would recommend them to everyone and i will 100% use them for all my future properties. Thanks guys !
pooja laxmeshwar
pooja laxmeshwar
01:56 16 May 23
As a first home owner, I highly recommend Navigator Home Loans. Michael and Melissa are friendly, helpful and always responsive. Right from our first meeting, they made sure we understood the process and guided us every step of the way to our new home.
Adrian Forrester
Adrian Forrester
08:55 11 May 23
Michael and Mel were so professional sorting our first home loan for us. Everything went off without a hitch and they exceeded all of our expectations and made the whole experience great. So happy to be living our new home. Thanks guys.Adrian and Suz Forrester.
Debra Newton
Debra Newton
02:38 28 Apr 23
Navigator Homes Loans have helped us secure our investment property and restructure our loans. Michael and Jill have gone over and above to provide the best possible advice and service. They cover every little detail and respond to every call, email and question you may have in a professional and timely manner. I would highly recommend their services.
Sophie Barton
Sophie Barton
10:11 11 Apr 23
Navigator were recommended to me by a friend as I was struggling to refinance my Australian property whilst currently living in the UK. From the outset Melissa was on the ball, super responsive and patient with my many questions and requests, always giving me clear information and advice. The process did become quite complex at one point, and both Michael and Melissa were unwavering in providing excellent support and reassurance to ensure the settlement went through. Without their help I would have had to sell my home, and for that I am hugely grateful. I wouldn't hesitate to recommend the team and will certainly be using them in the future. Thank you to Melissa, Michael and the Navigator team!
Luke Piras
Luke Piras
09:41 05 Apr 23
My parents have been using Navigator Home loans for twenty years and they came highly recommended. I approached David and the team to apply for my first home loan, and the service was amazing from the get go. Nothing was a bother and every step of the process was explained in a very clear and simple way. I have now purchased my first property thanks to Navigator Home Loans and can't recommend them highly enough! Thanks guys.
Marcus Jones
Marcus Jones
11:22 30 Mar 23
David, Melissa and the team at Navigator Home Loans are a true wealth of knowledge on the home loan market! In our meeting with David, he took the time to explain everything in a way we could understand, and showed us the pro's and con's of each lender's product, enabling us to make an informed decision which best suited our needs. If you're looking to refinance, make your first call to Navigator - they'll look after you!
Nik Hasiuk
Nik Hasiuk
05:47 28 Mar 23
Both Melissa and Michael were fantastic to deal with. They helped us understand our financial position and find the best deal for a home loan. Highly recommend
Shontelle Swinfield
Shontelle Swinfield
03:32 27 Mar 23
My partner and I can’t recommend the team and Michael enough! Michael is extremely helpful and gives you all the information you need. We feel very confident putting our trust with the team to help us secure our first home!
Olivia Dalton
Olivia Dalton
06:05 24 Mar 23
Michael and Melissa are not only excellent mortgage brokers and advisors, they are lovely, approachable and kind people. Their services came highly recommended to us and we couldn’t agree more. Thank you Melissa and Michael!
Mandy Renn
Mandy Renn
04:08 16 Mar 23
Very friendly, knowledgeable professionals. Thank you.
Giuseppe Caccamo
Giuseppe Caccamo
03:01 16 Mar 23
Melissa & Michael have managed our account for several years and have never let us down. Hands down the best in the industry & great to communicate with.
Joshna Bhana
Joshna Bhana
04:20 12 Mar 23
The team at Navigator Homes Loans, always go above and beyond a normal mortgage broker... such a diligent team. Thank you Caralyn.
Graham Watt
Graham Watt
01:16 20 Feb 23
Michael and Melissa have been fantastic navigating through our requirements and offering the best options regarding refinancing an existing loan and setting up a building loan.They have great interpersonal skills, excellent knowledge and really good attention to detail.I would recommend them for anyone interested in refinancing an existing loan or a new loan.
Rochelle Southon
Rochelle Southon
07:13 17 Feb 23
We have recently changed home loan providers with the assistance of Melissa at Navigator Home Loans. At all times Melissa was extremely professional responsive and was able to source and organise a home loan that suited us.
Matt Palmer
Matt Palmer
23:39 18 Jan 23
Michael and the team acted with integrity and care in sourcing the best home loan for me. Their advice was carefully considered and had my best interests in view. Their expertise was deep and I appreciated the time they took to follow me up, explain finance-speak in my own language, and guide me through the process. I will not hesitate to access their services in the future if the need arises.
R G
R G
09:25 30 Dec 22
Honest, trustworthy reliable and prompt professional service.Easy to get along.Highly recommended!
Ari Salar
Ari Salar
10:53 01 Dec 22
Trustworthy, honest and reliable comes to mind to describe Michael and his team. I have been a client of Navigator Home Loans for many years and they've always managed to find me better deals over time. Only today I received a communication from Navigator Home Loans to advise me that they've gone out to my current lender, AMP, and sought a rate reduction on my behalf resulting in more than half a percent reduction on my current rates dropping it below the 5% mark. I can't describe how happy and surprised I was, when I read the email and all that was done without any prompts or input from me. I definitely recommend Navigator Home Loans for best home loans and financial needs. Thank youAmir Salarfard
Isha Aggarwal
Isha Aggarwal
00:26 30 Nov 22
"Been there, done that" with these wonderful people. Absolutely amazing experience with a hard working team where we had our home loans done twice without any hassle and a transparent working system. Thank you so much to Michael and team for your great efforts.
Meghna Ganesh Kumar
Meghna Ganesh Kumar
03:08 24 Nov 22
Michael and Melissa were wonderful to work with. They were very patient with us and have a great deal of knowledge and expertise in the field. We would highly recommend Navigator. Thank you for all your help in finding our family home!
Olivia Parrey
Olivia Parrey
03:34 22 Nov 22
Thank you so much to the team at Navigator Home Loans! Mel and Michael were professional, very knowledgeable and transparent in our dealings with them both and were more than happy to answer any questions I had and as first home owners we had quite a few. I highly recommend the them if you are looking for a broker.Very happy clients - Olivia and Matt
Peter Heather
Peter Heather
00:35 01 Nov 22
The team at Navigator have been patient , persistent , and not to mention , strategic , diligent with a sense of professionalism and experience .Would highly recommend their services .
Jenna Clarke
Jenna Clarke
02:40 16 Sep 22
Thank you Michael and Melissa. We came to you with a short time frame and you didn't hesitate in getting to work. We are grateful for the help and guidance you gave us in purchasing our dream home and can not recommend enough.
Jessica Du-lake
Jessica Du-lake
02:33 16 Sep 22
The team at Navigator home loans advocate for their clients. They are an incredible group of people that make the home purchasing process as stress free as possible. Could not recommend them more
David Moussa
David Moussa
04:56 12 Sep 22
Melissa provided a smooth experience when applying for our first home loan and refinancing our existing home loan. Melissa and Michael (Owner) provided the guidance and education we needed to pick the loan that best suited us and answered all our questions without any issue.I would highly recommend Navigator home loans.
Terry King
Terry King
23:14 01 Sep 22
It's inconceivable for me to deliver higher praise to Michael, Mel and the team at Navigator. My home loan application was awkward, lots of funny little details that interfered with other details. I'm certain 99% of other institutes would have put me in the 'too hard basket' and I would have had to sell my house and start again. Michael just kept hitting it from every angle until he got it across the line.I didn't think there were still businesses out there who actually cared about people and the impact their services can have on individuals and families, I am and will continue to be endlessly grateful for their efforts.
Daniel Garven
Daniel Garven
12:16 31 Aug 22
Always great service from the Navigator Home Loans team.Advice and knowledge is always top notch and always a pleasure to deal with.Would highly recommend Navigator Home Loans.
Samantha Jenkins
Samantha Jenkins
06:18 24 Aug 22
We can highly recommend Michael and his team at Navigator Home Loans. Nothing was too much trouble and the service and communication were on point. They all went above and beyond to get everything across the line and kept us updated all the way through. We would definitely use them again. Thanks for all your help. Outstanding service!
Kirsten Jade
Kirsten Jade
05:45 24 Aug 22
We have recently refinanced using Navigator Home Loans and they made the entire process so easy and effortless and they have saved us heaps on our home loan. Highly recommend Mel and Michael!
Danny Tsigounis
Danny Tsigounis
00:57 16 Aug 22
Exceptional, 5 star service! Agile and professional, Navigator have taken the stress and significant time it takes personally in securing better re finance rates for us. Such a seamless transition. Melissa Bull is personable and extremely professional in all our dealings. We have recently purchased a property with our SMSF, Melissa has made this process seamless, we appreciate her commitment and work taken to manage this which has saved us so much time and headaches. Keep up the great work Navigator!
Theresa Joyce
Theresa Joyce
09:57 14 Aug 22
I had a fantastic experience with the team at Navigator Home Loans. The team was not only fast to respond to any queries but also very informative.Nothing was to big of an ask - every interaction with the team was warm and handled with care.I will definitely work with the team in the future and will recommend them to my network.
Zachary Ecob
Zachary Ecob
23:42 04 Aug 22
Navigator Home Loans are a reliable and helpful team when securing a home loan. The staff are friendly, patient, and generous with their time and energy in guiding you through the process. It's clear that they have trusted insight into their industry and can ensure you get the best outcome.
David Matheson
David Matheson
03:27 03 Aug 22
Michael at Navigator Home Loans was referred to me by a friend as I was looking to refinance my existing home, and purchase another property. From the start my experience with the team at Navigator was fantastic. After going through my requirements and objectives I was presented with a couple of options that met my needs, these were clearly outlined to me, and any questions I had were promptly answered. My refinance went through without an issue and my subsequent purchase of another property also was an easy process. A big thanks to Michael, Robert and Melissa for your help and patience along the way - I'll definitely be using your services again for my next purchase and would hesitate to recommend the services of Navigator Home Loans.
Emma Bagnall
Emma Bagnall
20:09 01 Aug 22
Navigator made financing my property purchase simple. It was a first buy for me and their knowledge around the types of loans and institutions, and their expertise in process made it a breeze - thanks!
Renee Watt
Renee Watt
10:03 30 Jul 22
I made an appointment with Michael from Navigator home loans- with next to no knowledge of how home loans work and quite overwhelmed. Michael and his team are super friendly and took their time to educate me on the process. Their honesty and transparency made me feel comfortable and i left with more understanding of the process. I would highly recommend talking to Navigator home loans for all your home loan needs
Isaac Heslop
Isaac Heslop
22:50 20 Jul 22
Michael and the team at Navigator Home Loans were incredibly helpful, honest, consistent and easily contactable throughout the entire home loan process. As we were buying our first home, there was a lot of things to learn and understand, and the team at Navigator were patient and honest throughout the whole process.
daniel geronimo
daniel geronimo
22:03 10 Jul 22
Michael & the team were very knowledgeable, helpful & accommodating. Will most definitely recommend to others!
Maree Mulhall
Maree Mulhall
22:52 07 Jul 22
This is the second time I have worked with Michael, Mel and their team, and yet again they have gone above and beyond to help me in achieving a better outcome when it comes to my finances.The process with this team is so easy, quick and the communication through the entire time is very efficient.I’m a time where every cost seems to be rising, Michael and Mel ensured that they got me the best deal, and gave great advise along the way to ensure that I understood the process and was comfortable. I can’t recommend them highly enough. They will always be my first choice in all my home-loan and refinancing needs.Thanks again guys 🙂
Carla Dolby
Carla Dolby
07:45 04 Jul 22
Honestly couldn't recommend the team at Navigator Home Loans enough! They are super thorough in what they do and worked around the clock to ensure we got everything done in time for settlement. 10 out of 10 service!!
disha banerjee
disha banerjee
13:58 28 Jun 22
Michael and Melissa were very helpful during the whole process. They explained every step to us as we were the first home buyers. Would recommend Navigator home loans to anyone looking for a home loan.
ian bentley
ian bentley
04:27 28 Jun 22
I highly recommend Navigator Home Loans for their expert advice and service. They take care of all the details , are client focussed and thoroughly reliable.
Diane King
Diane King
02:08 09 Jun 22
Navigator home loans did an excellent job. Michael and his team went above and beyond to ensure we could mortgage our property in light of some very strict and difficult guidelines. 10/10 would recommend to anyone.
Michael Shields
Michael Shields
01:02 26 May 22
The team at Navigator make securing finance a breeze. They guided us through the whole process and couldn't be more helpful. Thanks guys, cheers.
Lisa Mannow
Lisa Mannow
03:24 10 May 22
Thank you to the team at Navigator Home Loans, particularly to Caralyn and Michael. Caralyn being our first point of contact, made it super easy to arrange an appointment at a time and location that suited us, we appreciated her prompt email replies. Michael is extremely knowledgeable about current home loans and lending requirements and was able to listen carefully and offer sound advice which we have been able to follow easily. Your professionalism and approachability is very much appreciated. Highly recommend this team. Scott and Lisa Mannow
Gabrielle Tahhan
Gabrielle Tahhan
11:36 04 May 22
Michael was extremely friendly in our initial consultation. He thoroughly explained all of the different elements associated with purchasing a property, and gave us a real insight into the property market as a whole. We highly recommend his services!
Gary Lau
Gary Lau
12:06 03 May 22
Michael and Jill, have both been professional, courteous and a pleasure to deal with. They both have kept me informed from the beginning of the process right through to the end. Jill's attention to detail, hard work and always putting the customer first has ensured that all went to plan. I look forward to dealing again with Navigator Home Loans
Luke Dilonardo
Luke Dilonardo
06:50 21 Apr 22
Visited Michael and the team today to discuss some future plans into buying a property. He was very kind and helpful in giving me all the needed information and answering all my questions, even with some jokes in between. Thank you for your help Michael! 🙂
Adam Tonkin
Adam Tonkin
10:54 02 Mar 22
Joel Castro
Joel Castro
03:04 01 Mar 22
Nothing but great things to say about Navigator, working with Michael and Melissa made a difficult process very easy. Couldn’t recommend enough!
Rupert Abadam
Rupert Abadam
04:43 24 Feb 22
Michael & Melissa are very professional and demonstrated good customer service, they have explained everything what we need to know being 1st time investor and guided as throughout the whole process.
John Masters
John Masters
09:16 21 Feb 22
Michael went out of his way to answer all my questions and Melissa worked through the new year to get our application in. Great team and great business. Thanks for everything
Michael Polewski
Michael Polewski
00:05 18 Jan 22
An exemplary service from Navigator Home Loans! Michael and his team delivered a hassle free refinancing experience. I will definitely be using the services of Navigator again when the time comes.
Alex Kamensky
Alex Kamensky
03:09 17 Jan 22
If you are looking to refinance your home loan or obtain new finance, this is a great team. Professional and responsive, they will guide you step by step. Thank you Michael, Melissa and David!
Mike Barber
Mike Barber
08:36 07 Dec 21
Michael and his team at Navigator Home Loans make getting a loan simple.We have used Navigator for many years and they never dissapoint.Mike Barber
Tanya Barber
Tanya Barber
09:15 06 Dec 21
We had an excellent experience refinancing and extending a loan. We highly recommend this service which we have used multiple times now.Mike and Tanya B
Gillmore Gutura
Gillmore Gutura
23:40 21 Nov 21
Michael and Melissa were an absolute pleasure to deal with for our home loan. As first home buyers, their guidance and knowledge of the process and market was extremely priceless in helping us 'navigate' through the whole process. They were highly responsive to our calls and e-mails - their availability to address any of our concerns or questions with clear explanation and guidance was fantastic. We cannot speak highly of their professionalism and how much they have gone above and beyond for us all along the way. Highly recommended!
Jennifer Thornton
Jennifer Thornton
10:18 02 Nov 21
Highly recommend Navigator Home Loans! I have used them for a few home loans and they are always very professional and a pleasure to work with.
Chad Walsham
Chad Walsham
04:24 27 Oct 21
We have worked with Navigator on more than one occasion for refinancing and home loans. They are always professional, responsive and make the complicated processes easy.
V P
V P
21:24 05 Oct 21
Melissa was wonderful from start to finish. I was never made to feel foolish when asking questions and she was incredibly approachable and professional. I have already recommended Navigator and Melissa to family and friends and will continue to do so.
Carlos Pintos
Carlos Pintos
07:36 07 Sep 21
Michael and Jill help us refinance our home loan,gave as the best advice.We would recommend Navigator Home Loans to anyone, they deal with all your home loan needs.Carlos & Andrea
Tim Kapovic
Tim Kapovic
10:53 28 Jul 21
brad brooks
brad brooks
08:51 19 Jul 21
Michael and Melissa were fantastic. From day one, they understood what we needed, before trying the sell us 'a solution they had already prepared'.Despite the market skyrocketing in the middle of our process, and our conditions changings, they continued to provide a considered service, and equally as important, advising us on potential risks of the decisions we were making.We always knew what was coming up and what we needed to do next.Thanks Navigator Home Loans
Jade Fowler
Jade Fowler
07:24 26 May 21
Caralyn & Michael were so helpful during my house buying process. Caralyn went above and beyond, I would forever be asking questions as this was my first purchase and Caralyn would always respond so promptly. Navigator Home Loans made the process of buying a unit, less stressful.Thanks again for all your help
Josie Nash
Josie Nash
10:34 30 Apr 21
My husband & I would like to thank Michael & Caralyn for absolutely going above and beyond through both processes of refinancing as well as a land & construction loan, we came across MANY hurtles due to COVID, however, we always reassured with confidence they would get us over the line.. and they DID!!Caralyn was very diligent in relation to communication, ensuring we were kept up to date as each item moved through the relevant processes. Caralyn always ensured our concerns & questions were always listened to & resolved.We will be forever appreciative for everything they have done for us & helping us finally achieve our forever home! Will highly recommend to friends & family.
Peter Camilleri
Peter Camilleri
00:11 30 Mar 21
The Navigator home loans team led by Michael & Mel are amazing to deal with. I highly recommend everyone utilise their services for any of your needs.
Rohan Hoare
Rohan Hoare
20:24 16 Mar 21
Vince Maat
Vince Maat
22:59 13 Mar 21
We recently purchased an investment property through a Financial Advisor and we used their recommended lender, even though we have been clients of Navigator for years, and so is our daughter. When you deal with someone who isn't Navigator you realize why you deal with Navigator. Caralyn and Michael have just refinanced the loan for us, as usual they were great,every problem the old lender wanted to throw at us Caralyn just fixed despite having to deal with my 'systems' that I have in place. It is a great feeling ,dealing with such a professional outfit, you KNOW you are going to get the outcome that you originally sought and were told you could achieve. I cannot recommend highly enough that if you or anyone you know needs a Mortgage Broker just get to Navigator.
Dean Ryan
Dean Ryan
01:35 06 Mar 21
Zoe Barber
Zoe Barber
23:08 14 Feb 21
Michael, Caralyn and the team at Navigator Home Loans made our mortgage experience easy and worked under extremely tricky time constraints to complete our purchase. This is not the first time we have used them for loan needs and it wont be the last. As always, thank you!
Emily Anne
Emily Anne
23:50 08 Feb 21
Absolutely recommended to anybody who is looking to get a home loan. Very responsive, very helpful and very friendly. 10/10.
Md Aasif Barkat
Md Aasif Barkat
12:22 07 Feb 21
We were really happy with our experience at Navigator. Michael and Jill were very professional, always available and approachable. Jill was extremely communicative and easy to reach to answer any of our questions at all times (even on her day off). Highly recommend, especially for SMSF loans.
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