Reviews

Reviews

Lisa Mannow
Lisa Mannow
03:24 10 May 22
Thank you to the team at Navigator Home Loans, particularly to Caralyn and Michael. Caralyn being our first point of contact, made it super easy to arrange an appointment at a time and location that suited us, we appreciated her prompt email replies. Michael is extremely knowledgeable about current home loans and lending requirements and was able to listen carefully and offer sound advice which we have been able to follow easily. Your professionalism and approachability is very much appreciated. Highly recommend this team. Scott and Lisa Mannow
Haniel Ram
Haniel Ram
21:09 08 May 22
Melissa, Mike and the whole team at Navigator Home Loans are absolute professionals and masters at their craft. The team walk you through the process from day one with a well constructed plan to meet your needs. With our rather complicated paperwork which restricted and brought obstacles that many brokers would define as unachievable the team at Navigator will always search for what the best option is for the client. I could not be more satisfied with their services and would recommend having a chat to the team for a stress free approach. Well done Navigator Team! Hopefully we can do business in the near future.
Gabrielle Tahhan
Gabrielle Tahhan
11:36 04 May 22
Michael was extremely friendly in our initial consultation. He thoroughly explained all of the different elements associated with purchasing a property, and gave us a real insight into the property market as a whole. We highly recommend his services!
Gary Lau
Gary Lau
12:06 03 May 22
Michael and Jill, have both been professional, courteous and a pleasure to deal with. They both have kept me informed from the beginning of the process right through to the end. Jill's attention to detail, hard work and always putting the customer first has ensured that all went to plan. I look forward to dealing again with Navigator Home Loans
Luke Dilonardo
Luke Dilonardo
06:50 21 Apr 22
Visited Michael and the team today to discuss some future plans into buying a property. He was very kind and helpful in giving me all the needed information and answering all my questions, even with some jokes in between. Thank you for your help Michael! 🙂
Adam Tonkin
Adam Tonkin
10:54 02 Mar 22
Joel Castro
Joel Castro
03:04 01 Mar 22
Nothing but great things to say about Navigator, working with Michael and Melissa made a difficult process very easy. Couldn’t recommend enough!
Rupert Abadam
Rupert Abadam
04:43 24 Feb 22
Michael & Melissa are very professional and demonstrated good customer service, they have explained everything what we need to know being 1st time investor and guided as throughout the whole process.
John Masters
John Masters
09:16 21 Feb 22
Michael went out of his way to answer all my questions and Melissa worked through the new year to get our application in. Great team and great business. Thanks for everything
Lee Dodd
Lee Dodd
00:58 20 Jan 22
Totally recommend Navigator Home Loans as a number one mortgage broker.The friendly and easy to work personnel take great care of their clients to ensure you always have the best mortgage deal available on the market.Out of the blue they contacted us (being on their client base) as soon as they became aware of a home loan that would save us thousands of dollars in repayments.The entire process was so easy, with very little effort from us. Navigator managed the entire process including dealing with the banks.And all this was completed without having to leave our home.A big win for us too was the deal also came with a rebate from the bank. Thanks Navigator, that is why you are our number one!
Michael Polewski
Michael Polewski
00:05 18 Jan 22
An exemplary service from Navigator Home Loans! Michael and his team delivered a hassle free refinancing experience. I will definitely be using the services of Navigator again when the time comes.
Alex Kamensky
Alex Kamensky
03:09 17 Jan 22
If you are looking to refinance your home loan or obtain new finance, this is a great team. Professional and responsive, they will guide you step by step. Thank you Michael, Melissa and David!
Melinda Vernon
Melinda Vernon
12:28 15 Dec 21
Had a fantastic experience working with Navigator Home Loans - they ensured there was no stress through out the home loan process and always were professional with communication and thorough knowledge/ expertise on the current bank interest rates. Highly recommended.
Mike Barber
Mike Barber
08:36 07 Dec 21
Michael and his team at Navigator Home Loans make getting a loan simple.We have used Navigator for many years and they never dissapoint.Mike Barber
Tanya Barber
Tanya Barber
09:15 06 Dec 21
We had an excellent experience refinancing and extending a loan. We highly recommend this service which we have used multiple times now.Mike and Tanya B
Gillmore Gutura
Gillmore Gutura
23:40 21 Nov 21
Michael and Melissa were an absolute pleasure to deal with for our home loan. As first home buyers, their guidance and knowledge of the process and market was extremely priceless in helping us 'navigate' through the whole process. They were highly responsive to our calls and e-mails - their availability to address any of our concerns or questions with clear explanation and guidance was fantastic. We cannot speak highly of their professionalism and how much they have gone above and beyond for us all along the way. Highly recommended!
Jennifer Thornton
Jennifer Thornton
10:18 02 Nov 21
Highly recommend Navigator Home Loans! I have used them for a few home loans and they are always very professional and a pleasure to work with.
Chad Walsham
Chad Walsham
04:24 27 Oct 21
We have worked with Navigator on more than one occasion for refinancing and home loans. They are always professional, responsive and make the complicated processes easy.
V P
V P
21:24 05 Oct 21
Melissa was wonderful from start to finish. I was never made to feel foolish when asking questions and she was incredibly approachable and professional. I have already recommended Navigator and Melissa to family and friends and will continue to do so.
Carlos Pintos
Carlos Pintos
07:36 07 Sep 21
Michael and Jill help us refinance our home loan,gave as the best advice.We would recommend Navigator Home Loans to anyone, they deal with all your home loan needs.Carlos & Andrea
Tim Kapovic
Tim Kapovic
10:53 28 Jul 21
brad brooks
brad brooks
08:51 19 Jul 21
Michael and Melissa were fantastic. From day one, they understood what we needed, before trying the sell us 'a solution they had already prepared'.Despite the market skyrocketing in the middle of our process, and our conditions changings, they continued to provide a considered service, and equally as important, advising us on potential risks of the decisions we were making.We always knew what was coming up and what we needed to do next.Thanks Navigator Home Loans
James Hall
James Hall
06:32 18 Jun 21
My wife and I highly recommend Navigator Home Loans for all your investment, home and SMSF loan needs. Michael, Mel and Jill are truly amazing and their customer service is second to none. A previous broker I had used cross- collaterized all my loans making it difficult to continue our investment journey. The Team at Navigator were able to uncross and correctly structure our loans to purchase another investment property and grow our portfolio. They ensured we were kept updated every step of the way and were happy to answer any of our questions making the process seem seamless and stress free. Very professional team who go the extra mile!
Jade Fowler
Jade Fowler
07:24 26 May 21
Caralyn & Michael were so helpful during my house buying process. Caralyn went above and beyond, I would forever be asking questions as this was my first purchase and Caralyn would always respond so promptly. Navigator Home Loans made the process of buying a unit, less stressful.Thanks again for all your help
Josie Nash
Josie Nash
10:34 30 Apr 21
My husband & I would like to thank Michael & Caralyn for absolutely going above and beyond through both processes of refinancing as well as a land & construction loan, we came across MANY hurtles due to COVID, however, we always reassured with confidence they would get us over the line.. and they DID!!Caralyn was very diligent in relation to communication, ensuring we were kept up to date as each item moved through the relevant processes. Caralyn always ensured our concerns & questions were always listened to & resolved.We will be forever appreciative for everything they have done for us & helping us finally achieve our forever home! Will highly recommend to friends & family.
Peter Camilleri
Peter Camilleri
00:11 30 Mar 21
The Navigator home loans team led by Michael & Mel are amazing to deal with. I highly recommend everyone utilise their services for any of your needs.
Rohan Hoare
Rohan Hoare
20:24 16 Mar 21
Vince Maat
Vince Maat
22:59 13 Mar 21
We recently purchased an investment property through a Financial Advisor and we used their recommended lender, even though we have been clients of Navigator for years, and so is our daughter. When you deal with someone who isn't Navigator you realize why you deal with Navigator. Caralyn and Michael have just refinanced the loan for us, as usual they were great,every problem the old lender wanted to throw at us Caralyn just fixed despite having to deal with my 'systems' that I have in place. It is a great feeling ,dealing with such a professional outfit, you KNOW you are going to get the outcome that you originally sought and were told you could achieve. I cannot recommend highly enough that if you or anyone you know needs a Mortgage Broker just get to Navigator.
Dean Ryan
Dean Ryan
01:35 06 Mar 21
Zoe Barber
Zoe Barber
23:08 14 Feb 21
Michael, Caralyn and the team at Navigator Home Loans made our mortgage experience easy and worked under extremely tricky time constraints to complete our purchase. This is not the first time we have used them for loan needs and it wont be the last. As always, thank you!
Emily Anne
Emily Anne
23:50 08 Feb 21
Absolutely recommended to anybody who is looking to get a home loan. Very responsive, very helpful and very friendly. 10/10.
Aasife “The Dark Knight”
Aasife “The Dark Knight”
12:22 07 Feb 21
We were really happy with our experience at Navigator. Michael and Jill were very professional, always available and approachable. Jill was extremely communicative and easy to reach to answer any of our questions at all times (even on her day off). Highly recommend, especially for SMSF loans.
Natalie Kapovic
Natalie Kapovic
09:13 03 Feb 21
I can't thank Mel and Michael enough for all their guidance and support during the process of buying my first home. The Navigator team are so genuine, helpful and patient - all qualities that make a world of difference when you're looking to buy property. I recommend them to everyone I know looking for a broker.
Jessica Flood
Jessica Flood
00:32 30 Oct 20
Michael and Melissa were amazing to work with. As we were first home buyers we had a lot of questions, none of which were left unanswered. We left our first appointment knowing we had made the right decision. We were kept updated the whole time and we are now in our very own home, we couldn't be happier. I have already recommended Navigator to my friends and family and would confidently engage their services again. Professional, honest and personalized service.
Roberto Palazzolo
Roberto Palazzolo
22:20 21 Oct 20
Worked with Michael and Melissa several times over the years now while buying selling refinancing our home and investment properties. Throughout all my dealings with the Banks, Real Estates, Conveyancer's Solicitors, etc, Navigator has always stood out like a beacon - professional, personal, responsive, caring, reliable, knowledgeable, honest are all words that come to mind and certainly can't always be used to describe the other organisations mentioned above. I'm always looking forward to next time I need to arrange any finance just so I can work with Navigator again and have recommended them to all my friends and family. Love your work Navigator and the level of care you've shown to myself and everyone I have sent your way!
Jo Lobb
Jo Lobb
10:34 14 Oct 20
Johanne Lobb
Johanne Lobb
06:39 13 Oct 20
Personalised business process. Excellent communication. Assisted with all aspects required to obtain a loan.
Michael Lobb
Michael Lobb
02:18 13 Oct 20
The team at Navigator Home Loans are firmly focused on you and your needs, not the banks!, this is what makes them unique in their service and professionalism. I highly recommend them to anyone considering a loan or reviewing their finances.
Allison Sanbrook
Allison Sanbrook
22:01 29 Sep 20
I have used Navigator for a few years now and on every occasion, Michael and Mel go above and beyond to ensure the best products are presented for consideration. On top of that, the customer service is outstanding. I often refer friends and family to Navigator and will continue to do so.
Dean mccutcheon
Dean mccutcheon
08:53 17 Sep 20
We got our home loan through Navigator at the start of 2020, we mostly dealt with Michael & Melissa. The service we got was faultless, Michael & Melissa worked with us closely to make sure we were getting the right product for what we needed now and for the future. I highly recommend them and look forward to dealing with them again as we re finance and move forward in the future.
Karen Forliano
Karen Forliano
04:59 24 Aug 20
Michael, Caralyn & the team go above & beyond to help with all our loans requirements & answer all our questions, no matter how silly they are. They are always polite & professional & know their products well. Would not hesitate to recommend Navigator to anyone.
Chris Wendt
Chris Wendt
21:56 16 Aug 20
Great advice and excellent communication.
lisa .warton
lisa .warton
01:48 14 Aug 20
Open, easy communication from start to finish. Michael and the staff kept us well-informed throughout the process and dealt with the refinance efficiently.
Jason Duthie
Jason Duthie
23:19 13 Aug 20
We have been with Navigator Home Loans for 17 years now. In our experience when it comes to professionalism, integrity and value for service there is no comparison.Thanks again Michael and Melissa.Jason and Kelly
Darren Eller
Darren Eller
04:13 07 Aug 20
We have used Navigator approx five times since 2003. Always professional courteous and knowledgeable about the products they offer. This most recent refinance will save us > $14k p.a. Very happy clients.
Kirsten Jade
Kirsten Jade
08:55 04 Aug 20
This was our second time using Navigator and Mel and Michael went above and beyond for us. They were very honest and upfront throughout the process. They stood by us and worked hard to get everything finalised. We can not thank them enough!
tye stanley
tye stanley
22:30 03 Aug 20
Would highly recommend Navigator Home Loans. Knowledgeable, proactive and extremely client focused during the whole process.
Lucas Gear
Lucas Gear
07:31 30 Jul 20
Michael and the team were great. From start to finish, very professional and friendly. I highly recommend their services. Thanks to a great team.
Tim Burt
Tim Burt
04:05 25 Jul 20
Dealing with Michael and Melissa was a great experience. They provided great advice and were always quick to follow things up and get back to us. Will certainly be contacting them again when we refinance next!
Maree Mulhall
Maree Mulhall
10:47 04 Jul 20
Michael and Melissa from Navigator home loans were an absolute pleasure to work with. From the moment I began correspondence with them, Right up until now (post settlement of my first home) the team at navigator homes have stood by me and supported me in finding the right home loan, quickly, efficiently and kindly. No question was left unanswered, and they went above and beyond to ensure they were always one step ahead of any process that needed to be handled. I couldn’t have asked for a more helpful, organised and Efficient team to support me throughout my first home purchase. I’ll be sure to use Michael and Melissa for all my future financing experiences.